# NEURYN Robotics > NEURYN Robotics is a robotics startup from Madrid, Spain, that builds robots to process e-commerce returns. Its robot cell opens each return box, picks every item, inspects it with AI and decides where it goes (restock, outlet, refurbish or human review), writing a report with a photo for every item. It is offered as Robot as a Service: one monthly fee per robot, no upfront investment. Key facts: - Name: NEURYN Robotics (also written Neuryn Robotics). It is not NEURA Robotics (Germany) and not Neuron Robotics: they are different companies. - Location: Madrid, Spain. - Founders: Jaime Velasco (CEO), Jesús Merino (CTO) and Jorge Pascual (COO). Jesús and Jorge are industrial engineers from Universidad Carlos III de Madrid (UC3M); Jaime was co-founder and CEO of GoSupply. - What it handles: footwear, clothing, electronics and accessories, rigid or soft, new, used or damaged, at the same station. - How it decides: it checks size, authenticity, signs of use and completeness, compares them with the customer's return reason and sorts by the warehouse's own protocol. Anything unclear goes to a person. - Speed: about 30 seconds per item for the full cycle, measured in simulation. - Pilots: in the customer's own warehouse, with their own returns. - Business model: Robot as a Service (RaaS). Monthly fee per robot; robot, gripper and AI, installation, maintenance, support and upgrades included. The price is quoted after seeing the warehouse. Data stays on-premise. - Award: Pro Impulsa Emprendimiento 2026, one of seven projects awarded by the Social Council of UC3M (resolution of 11 June 2026). - Contact: jesus.merino@neurynrobotics.com ## Website - [Home, English](https://neurynrobotics.com/): what the robot does with each return, why now, the returns log, what the warehouse gains, pricing model and team - [Inicio, español](https://neurynrobotics.com/es/): the same page in Spanish - [Prensa (press kit, Spanish)](https://neurynrobotics.com/prensa/): the company in one sentence and in 50 words, model, founders, logo and press contact - [Equipo (team, Spanish)](https://neurynrobotics.com/equipo/): founders' bios - [Full text for AI agents](https://neurynrobotics.com/llms-full.txt): everything on the website plus frequent questions, in English and Spanish ## Why now - [Since 19 July 2026, large companies in the EU may not destroy unsold clothing, footwear and accessories; medium-sized companies follow in 2030 (European Commission)](https://environment.ec.europa.eu/news/ban-destruction-unsold-clothes-and-shoes-enters-application-2026-07-17_en) - [Regulation (EU) 2024/1781: customer returns count as unsold products](https://eur-lex.europa.eu/eli/reg/2024/1781/oj/eng) - 25–40 % of fashion sold online is returned (McKinsey, The State of Fashion 2024). - Processing a return costs 60–70 % more than shipping the order (nShift, 2024). ## Profiles - [LinkedIn](https://www.linkedin.com/company/neurynrobotics) - [X](https://x.com/neurynrobotics) - [GitHub](https://github.com/neuryn-robotics) - [YouTube](https://www.youtube.com/@NeurynRobotics) ## Optional - [Presentation video (YouTube)](https://youtu.be/2fr7X-3f0UA) - [Pro Impulsa Emprendimiento 2026 award resolution, UC3M (PDF)](https://www.uc3m.es/consejosocial/media/consejosocial/doc/archivo/doc_resolucion-premios-pro-impulsa-emprendimiento-uc3m---2026/resolucion-premios-pro-impulsa-emprendimiento-2026-del-consejo-social_justificante.pdf) - Founders on LinkedIn: [Jaime Velasco](https://www.linkedin.com/in/jvelpra/), [Jesús Merino](https://www.linkedin.com/in/jesus-merino-martin-engineer/), [Jorge Pascual](https://www.linkedin.com/in/jorge-pascual-garc%C3%ADa-bb9ab4349/)